Terms & Conditions

1. Competition

Eligibility
Our competitions are run by Crown and Chance Ltd. You can find our contact details on our website.
To enter, you must be 18 or older.
Employees of our company group, and anyone directly involved in running the competition, are not eligible to participate.

Entering the Competition
When entering, please ensure your contact details are accurate — this is how we’ll notify winners.
To enter, simply:

  1. Select the number of tickets you’d like to purchase.

  2. Choose your answer to the skill-based question.

  3. Complete your payment.

You’re officially entered once your payment is processed and we’ve sent you confirmation.
We can’t accept responsibility for entries that are incomplete, delayed, damaged, or not received for any reason.

Each order can only include one answer to the competition question, which will apply to all tickets purchased in that order.

All entries must comply with these Terms & Conditions and any additional rules listed on the competition’s webpage. We reserve the right to remove any entries that do not meet our standards.

If your payment is reversed or charged back, your entry will be automatically cancelled.

Closing Dates
Competitions close on the date listed on our website. We may extend this up to three times, but never by more than 30 days in total.

Payments
Your transaction will appear on your bank statement as “Crown and Chance, Ltd.”

2. Prizes

Winner Selection
Within 14 days of a competition closing, we’ll randomly select the winner(s) from all correct entries using a trusted third-party random number generator called RandomDraws.

Notifying Winners
Winners will be contacted by email using the address provided at entry. Prizes will be sent to the postal address you provided.
If we can’t reach you, or if delivery fails despite reasonable attempts, the prize will be forfeited and may be offered to another eligible winner.

Prize Details
All prizes are exactly as described on our website. If necessary, we may substitute a prize of equal value. No cash alternatives are available.

Delivery
While we aim to deliver prizes promptly, we cannot guarantee a specific timeframe after dispatch. If you have not received your prize within a reasonable period after being notified, please contact us.

Taxes & Duties
Winners outside the UK are responsible for any applicable taxes, import duties, or related charges.

Prize Condition
Prizes are provided “as is” without any guarantee regarding quality or suitability.

3. Winners

Verification
If you win, we’ll request proof of your identity, age, and payment details. This includes a valid photo ID and confirmation that the payment card used was yours.

If the card wasn’t in your name, you’ll need to provide proof that you had permission to use it.
You have five (5) days from the time we contact you to provide this information.

Failure to meet these requirements may result in disqualification, and a new winner will be selected.

Prize Confirmation
When we notify you of your win, we’ll confirm the prize or prize options. You must email us within five (5) days to confirm your acceptance and, if applicable, your chosen prize option.

Once confirmed, we’ll arrange delivery with you. Delivery arrangements must be finalised within seven (7) days. Missing these deadlines may result in your prize being awarded to someone else.

Fair Play
If we discover misuse of discount codes or multiple entries using different email addresses, we reserve the right to void the relevant tickets or wins. The prize will then be awarded to the next eligible person drawn.

Publicity
Winners may be asked to take part in promotional photos or videos, which may include your name or social media handle. These could be shared on platforms such as Facebook, Instagram, YouTube, and our website.
You may refuse consent before content is published by notifying us in writing.
All promotional materials we arrange will remain our property.

Restricted Countries
We cannot accept entries from Cuba, Iran, Venezuela, Crimea, Donetsk, Luhansk, North Korea, Myanmar, Belarus, or Mali. Purchases from these locations will be refunded.

4. Liability

Nothing in these Terms limits or removes our legal responsibility for:

  • Death or personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Anything else that cannot be legally excluded

When we say “we” or “us” in this section, it also includes our employees and agents.

We are not responsible for losses or damages when:

  • We haven’t broken any legal duty owed to you

  • The loss wasn’t reasonably foreseeable when you entered

  • The loss was caused by you not following these Terms

  • The loss relates to your business activities

You agree to be responsible for any foreseeable loss we suffer if you breach these Terms or misuse our services.

5. General (Competition)

  • Our decisions on competition matters are final.

  • Winners are selected via RandomDraws.com, and draw certificates are available on request.

  • We will not enter into correspondence regarding results.

  • We reserve the right to cancel a competition at any time. If this happens, all payments will be refunded.

  • Consumer “cooling off” rights do not apply as these competitions are leisure activities with a set date.

  • Unless otherwise stated, official notices will be sent via email to your most recently provided address.

  • If any part of these Terms is unenforceable, the rest will still apply.

  • These Terms are governed by English law, and disputes will be handled by the courts of the United Kingdom.

  • If you live outside the UK, you will still benefit from mandatory protections in your local laws.

  • You may be able to use the EU’s online dispute resolution service, available here.

6. Website Terms of Use

Introduction

This website is owned and operated by Crown and Chance Ltd. Contact details are at the end of these Terms.
Please read these rules carefully — they replace previous versions and are available in English only.
Using our website means you agree to follow these Terms.

Changes

We may update these Terms by posting a new version on our site. Continuing to use our site after the changes means that you agree to the new Terms.

Acceptable Use

You agree not to:

  • Break any laws or infringe on others’ rights

  • Use the site to provide or promote a competing service

  • Sell advertising linked to our content without our consent

  • Use the site for spam, scams, or fraudulent activity

  • Introduce harmful software or anything that could disrupt our site

  • Interfere with other users’ enjoyment of the site

  • Try to access areas you’re not authorised to

  • Use automated tools (other than public search engines) to interact with our systems

  • Help or encourage others to break these rules

Content Accuracy

We try to keep information on our site accurate, but we can’t guarantee it will always be up to date. You use it at your own risk.

Third-Party Links & Services

We may link to other sites or use third-party services. These are provided for convenience only, and we are not responsible for their policies or actions.

Privacy

We handle personal information in line with our Privacy & Cookies Policy, which may change from time to time.

Website Availability

We can’t promise our site will always be available or error-free. We may suspend or update the site at any time without notice.

7. Your Account

If you create an account, it is for personal use only and cannot be shared or transferred. You are responsible for keeping your login secure and for all activity on your account (unless caused by our error).
We may close your account at any time, with or without notice, and delete any data it contains.

8. Liability (Website)

Nothing in these Terms limits our legal responsibility for:

  • Death or personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Anything else that cannot be excluded by law

For Consumers:
We are not responsible for losses when:

  • We haven’t broken any legal duty owed to you

  • The loss wasn’t reasonably foreseeable

  • The loss was caused by you not following these Terms

  • The loss is connected to your business activities

For business users:
We are not liable for:

  • Loss of profits, revenue, contracts, or savings

  • Loss of goodwill or reputation

  • Special or consequential losses

  • Loss or damage to data

You agree to compensate us for any claims or liabilities related to your website use or breach of these Terms.

9. Intellectual Property Rights

All content on our site is owned by us or licensed to us. You may view it for personal use only.
You must not copy, sell, alter, or reuse our content without written permission.
You may not scrape, harvest, frame, or deep-link to our site without permission.

10. General (Website)

  • These Terms are governed by English law and disputes will be handled in UK courts.

  • If you live outside the UK, you still have mandatory protections under your local laws.

  • We may send notices to the most recent email address you’ve given us.

  • If any part of these Terms is invalid, the rest will still apply.

  • We may transfer our rights and obligations under these Terms to another party without affecting your rights.

  • No one else has rights under these Terms unless we say otherwise.


    Last updated: 03/08/2025